Reporting - To ensure the Communications Strategy is being effectively delivered; is having a positive impact on children and young people, parents and carers and schools; and that we listen and respond to feedback received, it is important that we regularly report on progress, ensuring any emerging risks are appropriately managed.

This will be taken forward through the following mechanisms:

• Bi-annual reports on progress will be provided to Performance and Engagement Committee.
• Quarterly updates via the School Leadership Forum’s Communications and Customer Excellence workstream.
• Corporate Directorate activity will be collated as part of the established Corporate Plan reporting process and reported through to Corporate Leadership Team.
• Quarterly and annual social media reports for Communications Team setting out trends against targets, analysis of content performance and recommendations where improvements can be made.