Customer Service Charter Training

EA will always strive for excellent customer service and as such, all staff are required to complete this short training session to better understand the customer charter and the principles and promises that we will hold ourselves accountable to. To complete the training, watch the below video and complete the MS Form located below.

Frequency Staff are required to complete this training every 3 years.
Contact Details Should you have any queries or comments about this training, please contact Organisational Development and Learning via email [email protected]

This training should take approximately 25 minutes to complete.

Please note that in order to register as having successfully completed this training, you must fill out and submit the below form.

Please retain a record of the date you completed your training and inform your Line Manager / Principal.

Last updated: 05/05/2022