Parental Payments

Submit a claim online if you have been awarded a parental payment.

A parental payment is a form of transport assistance that we provide if a pupil is entitled to transport assistance but it is not possible or appropriate to provide a seat on a vehicle. It is a contribution towards the cost of alternative arrangements, not a full reimbursement of costs.

If you have already received confirmation that you are entitled to a Parental Payment, you DO NOT need to reapply for transport assistance.

If you have any queries please contact us.

What is a Parental Payment?

A parental payment is a form of transport assistance that we provide if it is not possible or appropriate to provide a seat on a vehicle.  It is a contribution towards the cost of alternative arrangements, not a full reimbursement of costs.

We will notify you if we are awarding a parental payment.

You cannot ‘choose’ to receive a parental payment or ‘swap’ another form of transport assistance that you have been awarded to receive a payment instead. 

We will not award a parental payment if there is a suitable transport service operating in your area. 

Parental payments do not impact on any other benefits or income that your household receives. The payment is tax free as the payment is made for your child for the purpose of home to school transport assistance.

How much will I receive?

There are two types of parental payment – monthly or annual – and we will advise you of which type of payment you will receive.

Monthly Parental Payment:

  • These are typically for children who have a special transport need and are attending special educational provision.
  • A daily rate is calculated, that reflects the distance from home to school based on the nearest available route and your child’s additional transport needs. 
  • You submit a claim online each month based on the number of days your child actually attended school in the previous month.

Annual Parental Payment:

  • These are typically for children attending mainstream schools.
  • You claim online each year and receive a single payment to cover the full school year.
  • Your payment is based on the distance from your home to your nearest suitable school, which we calculate based on the nearest available route.
  • One payment is made per family, regardless of the number of children or schools attended. The distance to the furthest away school is used to calculate the payment if your children attend different schools.

Payment rates are as follows:

Mileage Band (distance from home to school)

Annual Payment

Band A: 0 - 4 miles

£185.00

Band B: 4 - 10 miles

£465.00

Band C: 10 - 15 miles

£695.00

Band D: 15+ miles

£740.00

How do I claim my Parental Payment?

Please note that you can only submit a claim if you have been formally advised by the EA that you have been awarded a Parental Payment.

Annual Parental Payment

You must submit a claim every year in order to receive payment.

For the 2021/22 school year, claims must be submitted online between 16th December 2021 and 28th February 2022. Claims cannot be made after the 28th February 2022. 

If we receive your claim in the first 5 working days of a month it will be paid by the end of the same month.  Claims received after this date will be paid by the end of the following month.

Payments will begin in January 2022.

If you were awarded an annual payment outside of the normal timeframes e.g. mid-year, or require assistance, contact us on 028 9598 5959 (Monday to Friday, 9am – 5pm).

Annual - Apply Now 

Monthly Parental Payment

You must submit a claim every month.

Claims must be submitted at the start of the following month e.g. September’s claim should be submitted promptly at the beginning of October etc. Claims received more than three months after the last date of attendance claimed will not be paid.

Your claim will not be processed until the school has verified the attendance details. Be advised that schools may not be in a position to verify attendance details during holiday periods/school closures i.e. Easter etc. This may mean that you will not receive payment until the following month.

*Note that the process has changed slightly from last year* From September 2021 the portal will now open at 10am on the 1st of each month and close at 4pm on the dates listed below (Payment Schedule 2021-2022) Please ensure that you submit your claim promptly at the start of each month to avoid late payments.

What do I do if I miss the deadline to submit a claim?

You can submit claims for multiple months at the same time when the portal re-opens the following month.   Please remember that claims received more than three months after the last date of attendance will not be paid. 

To claim for dates over multiple months, use the arrows (<< or  >>) to move through the calendar and select all the dates you want to claim for. Only move to the next step when you have completed ALL the months required. 

You cannot submit further claims until the school has verified your previous claim(s). 

If the attendance details are verified within the dates outlined in the payment schedule (table below) you will receive payment by the end of the same month. Verified claims received after this date will be paid by the end of the following month.   

The closing date represents the deadline when claims must be received and verified for a payment to be made that same month and I would draw your attention to the early closing date in December.  

Month 

Portal opening & closing dates 

Payment received if submitted by closing date  

Sep – 2021 

1 - 10 Sep 2021 

24 Sep 2021 

Oct – 2021 

1 - 8 Oct 2021 

22 Oct 2021 

Nov – 2021 

1 - 12 Nov 2021 

26 Nov 2021 

Dec – 2021 

1 - 3 Dec 2022 

17 Dec 2021 

Jan – 2022 

4 - 14 Jan 2022 

28 Jan 2022 

Feb – 2022 

1 - 11 Feb 2022 

25 Feb 2022 

Mar – 2022  

1 - 11 Mar 2022 

25 Mar 2022 

*These dates are provided by our Finance Section each financial year; a new financial year calendar will be made available in April 2022* 

If you require assistance, contact us on 028 9598 5959 (Monday to Friday, 9am – 5pm).

If you are unable to apply online, paper applications will only be available on request from the Education Authority.

Last updated: 16/12/2021