Literacy Service

The Education Authority’s Literacy Service provides support for pupils, schools and parents in the area of specific learning difficulties in literacy (SpLDs)/dyslexia.

The EA Literacy Service has remained operational throughout the period of Covid-19 and continues to provide support to children and young people, schools and parents at this time.

For parents/carers, if your child has been referred to the Literacy Service by the EA Educational Psychology Service and you are seeking information relating to this referral, you can call us on 028 9448 2228.  Our phone line is staffed from 9:00am to 12.30pm and 1.15pm to 5.00pm from Monday to Friday.

When you contact the Service, a member of our Administration Team will take the details of your query, and this will be passed to a member of the Literacy Service team who will then return your call as soon as possible.

You can also email enquiries to  Our mailbox is staffed during office hours from Monday to Friday. When emailing, please provide the phone number on which we can most easily contact you, your child’s full name and date of birth, the name of their school and the detail of your query. On receipt of your email, a member of the team will be in touch with you as soon as possible.

For any queries from schools and for any other general queries, please also use the contact details above.

School closures arising from coronavirus – guidance for parents supporting a child with literacy difficulties at home

Last updated: 27/11/2020