Support for schools with cases of Covid-19

Guidance and help for all schools with cases of Covid-19

Update on Support for Schools – 19 October 2020 to 2 November 2020

Please note that the Education Authority remains open and available across all service areas over the period. Information for schools is available on C2K Covid-19 page. The Covid-19 page is listed under ‘Resources’, on C2K home page.

    We would draw your attention to the School Management Team actions outlined in the Covid-19 Management Flowchart.

    Where there is a confirmed COVID-19 case identified in a school, the Public Health Agency will provide advice on the steps that should be taken. 

    In addition, the following support is available to all schools:

    • Education Authority emergency helpline for schools who require advice and support where a positive COVID-19 case is identified in a school: 028 9041 8056
    • A dedicated Education Authority email address has been established:
    • All schools have a named cross-organisational Link Officer.
    • Information and flowcharts are also available on the DE website, EA website and C2k exchange. 

    For statutory settings, the Education Authority Cleaning Service can be contacted on 028 9041 8057

    For other Education Restart queries, the Education Authority’s Education Restart Helpline continues to be available on 028 38 368186.

    Last updated: 16/10/2020