A parental payment is a form of transport assistance that we provide if a pupil is entitled to transport assistance but it is not possible or appropriate to provide a seat on a vehicle. It is a contribution towards the cost of alternative arrangements, not a full reimbursement of costs.
If you have already received confirmation that you are entitled to a Parental Payment, you DO NOT need to reapply for transport assistance.
If you have any queries please contact us.
What is a Parental Payment?
A parental payment is a form of transport assistance. We award transport assistance via a parental payment if it is not possible or appropriate to make available a seat on a vehicle. It is an assistance payment to contribute towards the cost of alternative arrangements made by parents/carers. It is not intended as a full reimbursement of costs.
We will notify you if we are awarding a parental payment. You cannot choose to receive a parental payment or ‘swap’ another form of transport assistance that you have been awarded to receive a payment instead.
We will not award a parental payment if there is a transport service in your area. Parental payments are not a form of 'compensation' if transport services experience disruption. There is no legal basis for payment of compensation or costs if services are disrupted.
Parental payments do not impact on any other benefits or income that your household receives. The payment is tax free as the payment is made for your child for the purpose of home to school transport assistance.
How much will I receive?
Monthly Parental Payment:
- These are typically for children who have a special transport need and are attending special educational provision.
- A daily rate is calculated, that reflects the distance from home to school based on the nearest available route and your child’s additional transport needs.
- You submit a claim online each month based on the number of days your child actually attended school in the previous month.
Annual Parental Payment:
- These are typically for children attending mainstream schools.
- You claim online each year and receive a single payment to cover the full school year.
- Your payment is based on the distance from your home to your nearest suitable school, which we calculate based on the nearest available route.
- One payment is made per family, regardless of the number of children or schools attended. The distance to the furthest away school is used to calculate the payment if your children attend different schools.
Payment rates are as follows:
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How do I claim my Parental Payment?
Please note that you can only submit a claim if you have been formally advised by the EA that you have been awarded a Parental Payment.
Annual Parental Payment
If you were awarded an annual payment outside of the normal timeframes e.g. mid-year, or require assistance, please contact us by email at [email protected] or phone 028 95 985959 (Monday to Friday, 9am – 5pm)
Monthly Parental Payment
You must submit a claim every month.
Claims must be submitted at the start of the following month e.g. September’s claim should be submitted promptly at the beginning of October etc. Claims received more than three months after the last date of attendance claimed will not be paid.
Your claim will not be processed until the school has verified the attendance details. Be advised that schools may not be in a position to verify attendance details during holiday periods/school closures i.e. Easter etc. This may mean that you will not receive payment until the following month.
What do I do if I miss the deadline to submit a claim?
You can submit claims for multiple months at the same time when the portal re-opens the following month. Please remember that claims received more than three months after the last date of attendance will not be paid.
To claim for dates over multiple months, use the arrows (<< or >>) to move through the calendar and select all the dates you want to claim for. Only move to the next step when you have completed ALL the months required.
You cannot submit further claims until the school has verified your previous claim(s).
If the attendance details are verified within the dates outlined in the payment schedule (table below) you will receive payment by the end of the same month. Verified claims received after this date will be paid by the end of the following month.
The closing date represents the deadline when claims must be received and verified for a payment to be made that same month and I would draw your attention to the early closing date in December.
Month | Portal opening & closing dates | School Attendance Verification Cut – Off Date | Payment received if submitted by closing date |
---|---|---|---|
April - 2024 |
1 - 12 April 2024 |
12 noon Monday 15 April 2024 |
26 April 2024 |
May - 2024 |
1 - 17 May 2024 |
12 noon Monday 20 May 2024 |
31 May 2024 |
June - 2024 |
1 - 14 June 2024 |
12 noon Monday 17 June 2024 |
28 June 2024 |
July - 2024 |
1 - 10 July 2024 |
12 noon Thursday 11 July 2024 |
26 July 2024 |
Aug - 2024 |
1 - 16 Aug 2024 |
12 noon Monday 19 August 2024 |
30 August 2024 |
Sep - 2024 |
1 - 13 Sep 2024 |
12 noon Monday 16 Sept 2024 |
27 Sept 2024 |
Oct - 2024 |
1 - 11 Oct 2024 |
12 noon Monday 14 Oct 2024 |
25 Oct 2024 |
Nov - 2024 |
1 - 15 Nov 2024 |
12 noon Monday 18 Nov 2024 |
29 Nov 2024 |
Dec - 2024 |
1 - 6 Dec 2024 |
12 noon Monday 9 Dec 2024 |
24 Dec 2024 |
Jan - 2025 |
2 - 17 Jan 2025 |
12 noon Monday 20 Jan 2025 |
31 Jan 2025 |
Feb - 2025 |
1 – 14 Feb 2025 |
12 noon Monday 17 Feb 2025 |
28 Feb 2025 |
Mar - 2024 |
1 - 14 Mar 2025 |
12 noon Monday 17 March 2025 |
28 Mar 2025 |
*These dates are provided by our Finance Section each financial year; a new financial year calendar will be made available in April 2025*
If you require assistance, contact us on 028 9598 5959 (Monday to Friday, 9am – 5pm).
If you are unable to apply online, paper applications will only be available on request from the Education Authority.