Support Available - Deaf and/or hard of hearing

We offer support for children and young people from the time of diagnosis and continue this work through all stages of children and young people’s education.  Our aim is to provide support which responds to the needs of individual children and families.  We work closely with colleagues in schools and in Health and Social Care Trust.

Who we support:

In early years we:

  • Provide advice and guidance to families to help them to understand their child’s hearing loss.
  • Work in partnership with parents to help them to support their child’s development of language and communication through play-based activities.
  • Provide support for communication choices.
  • Provide support for early literacy experiences.
  • Provide support for equipment such as hearing aids and cochlear implants.
  • Work with parents to monitor progress and to help set language and listening goals.
  • Provide support to preschool settings.
  • Support transitions into preschools settings.

For school aged learners we:

  • Advise schools on the implications of hearing loss and strategies to promote access to the curriculum and inclusion.
  • Provide training to school staff on hearing loss.
  • Provide support with a focus on developing areas such as language, communication, literacy, social and emotional development and independence.
  • Provide support to ensure the child or young person’s hearing equipment is working well.
  • Provide specialist equipment such as radio aids as well as advice and support for its use.
  • Assess functional hearing and progress in language, listening and communication.
  • Support the child or young person and families at transition within and between educational settings.
  • Provide advice about examinations and access arrangements.

Referrals to the service:

Referrals are usually made by health professionals who provide essential information about the nature and the degree of the hearing loss.

Families and education professionals can refer to the service, but a child can only be seen if there is evidence to support the concern. For example, in the case of school aged children, school staff have specific and identified concerns based on observation/collected evidence.  Referrals are sent to the Sensory Service mailbox at: [email protected]


We provide training and information to teachers in schools.  This includes:

  • Deaf Awareness Training – this is offered to all schools with children and young people with hearing impairment
  • Bespoke Training to Schools – this focuses on the needs of individual children and young people with hearing impairment

If you would like further information on the training available or to speak to someone about your training needs contact the Sensory Service on Tel: 028 2566 1258 or email:  [email protected] 

Last updated: 24/11/2021