A-Z Service Directory

Telephone : 

• Armagh 028 9047 0266
• Ballymena 028 9047 5076
• Belfast 028 9047 0545
• Dundonald 028 9047 0327
• Omagh 028 9047 5019
• Credit Control 028 9047 0222

Email : [email protected] 

Admissions Helpline: 028 9047 0177

Pre-School [email protected]    

Primary [email protected]       

Post-Primary [email protected]

For more information see our Admissions section.

Tel: 028 9031 7777 and select option 3.

Email: [email protected] 

Monday to Friday, 9am – 4.30pm.

For more information see our Autism section. 

 

Email: [email protected]

For more information see our Catering section.

Telephone Number: 02895 985590

Email:

• [email protected]
• [email protected]
• [email protected]
• [email protected]
• [email protected]

For more information see our Safeguarding and Child Protection Guidance | Education Authority Northern Ireland section.

Telephone Number: 02895 985591

Email: [email protected]

For more information see our Children in Employment and Entertainment | Education Authority Northern Ireland section.

Telephone: 028 9047 5166

For more information see out Premises Management, Cleaning Services, Grounds Maintenance section.

Tel: 028 9047 5022

Email: [email protected]

For more information see our Press and Media section.

Tel: 028 9047 5399

Email: [email protected]

For more information see our Complaints, Comments & Compliments section.

Tel: 028 9056 4000  

Email Premises: [email protected]

Email Customer Support Services: [email protected]

For more information see out Premises Management, Cleaning Services, Grounds Maintenance section.

Critical Incident Helpline: 028 3751 2515

For more information see our Managing a Critical Incident section.

Tel: EdIS/C2k Service Desk: 0800 0931541

Local EdIS/C2k Centre: 028 9047 0011

Email: [email protected]

For more information see C2k Help for Schools or our EdIS information section.

For more information visit our Education Psychology section.

Tel: 028 9031 7428

Email: [email protected]

For more information see our Elective Home Education section.

Telephone: 028 9047 5899

Email: [email protected]

For more information please visit Environmental and Fire Risk Compliance section.

Tel: 028 9047 0555

Email: [email protected]

For more information see our Equality section. 

Telephone Number: 028 9047 0288

 For more information see our EA Staff Hub section.

Telephone: 028 9047 0233

Email: [email protected]

For more information see our Free School Meals and Uniform Grant section.

Tel: 028 9047 0155 and select option 2. 

Email: [email protected]

For more information see our Further Education Grants section. 

Tel: 028 9031 7777 and select option 3.

Email: [email protected]

For more information see our GRtL website.

Telephone: 028 9047 5222

Email: [email protected]

For more information see out Premises Management, Cleaning Services, Grounds Maintenance section.

Telephone: 028 9047 5888

Email: [email protected]

For more information see our Health, Safety and Emergency Planning section.

If you have any queries in relation to an employment issue, you can access information and contact HR easily as follows:

1. HR Online webpages to access information on a wide range of employment issues.
    
2. EAaskHR Helpdesk Query Form for non-urgent enquiries.
    
3. EAaskHR’ Helpdesk on 028 9047 0555.
   
   The helpdesk is open Monday to Thursday 08.30am to 5pm and Friday 08.30am to 4.30pm. Select: 
   • Option1: for the Northern Ireland Substitute Teacher Register (NISTR) (Monday – Friday 9am – 5pm)
   • Option2: Access NI. Please note if you are calling to make a payment for an Access NI application, please do this via the Payment for Enhanced Disclosure Check webpage. 
   • Option 3: EAaskHR Helpdesk

Tel : 028 9598 5959

Transport Locality East  [email protected]  

Transport Locality North  [email protected]  

Transport Locality Southwest [email protected]

For more information visit our Home to School Transport section.

Telephone:  028 9047 5011    

Email: [email protected]

For more information visit our Data Protection Guidance and Freedom of Information School Guidance section.

IES Helpdesk: 028 9448 2210

Email: [email protected]

For more information see our Intercultural Education section.

Tel: 028 9031 7777 and select option 3.

Email: [email protected]

Monday to Friday, 9am – 4.30pm.

For more information see our Language and Communication section.

Tel: 028 9031 7777 and select option 3.

Email: [email protected]

For more information see our Literacy section. 

Buildings, Mechanical and Electrical Maintenance - Helpdesk Contact Details (Office Hours): 028 9598 6111

EA Emergency Maintenance Contact Number (Out of Hours): 028 3751 2345

For more information visit our Maintenance section.

Antrim Office Tel : 028 9448 2212

Email :  [email protected] 

Belfast Office Tel : 028 9047 0044

Email : [email protected] 

Derry Office Tel : 028 9047 0033

Email : [email protected] 

Dundonald Office Tel: 028 9047 0147

Email : [email protected] 

Dungannon Office [email protected]

Enniskillen Office [email protected]

Newry Office [email protected]

Omagh Office Tel : 028 9047 0033

Email : [email protected] 

Portadown Office Tel : 028 9047 0100

Email: [email protected] 

For more information see Find your local music centre.

Monday – Friday 9am – 5pm

Telephone: 028 9047 0555 (Option 1).

Email: [email protected] 

Please ensure you provide the following information when submitting a query via email:

Name, User type (School User/ Supply Teacher), Phone Number, Details of your query

For more information visit our NISTR section.

Email: [email protected]

For more information see our Nurture Programmes and Support section.

Telephone: 028 9047 0555

Email: [email protected]

For more information see our Career Development / Organisational Development & Learning section.

Tel: 028 9056 6506

Email: [email protected] 

For more information see our Outdoor Learning section.

EA One

Tel : 028 9047 0277

Email: [email protected]

For more information see our EA One section.

Tel: 028 9031 7777 and select option 3.

Email: [email protected]

For more information see our Post Primary Behaviour Support and Provisions Service section.

Telephone: 028 9031 7670

Email: [email protected]

Tel: 028 9031 7777 and select option 3.

Email: [email protected]

For more information see our Primary Behaviour Support and Provisions Service section.

Tel: 028 7051 1086

Email: [email protected]

For more information see our Primary Children Looked After Advisory Service section.

Tel: 028 9047 5010

Email: [email protected] 

For more information see our Procurement section.

Telephone: 028 9047 5877

Email: [email protected]

For more information please visit our Quality, Energy and Sustainability (QES) section.

Quality, Safety, Health and Environment (QSHE) Service is responsible for the following services:

Environmental and Fire Risk Compliance Service

Telephone: 028 9047 5899

Email: [email protected]

Health, Safety and Emergency Planning Service

Telephone: 028 9047 5888

Email: [email protected]

Quality, Energy and Sustainability (QES) Service

Telephone: 028 9047 5877

Email: [email protected]

Head of QSHE Office

Telephone: 028 9047  5277

For more information please visit our Quality, Safety, Health and Environment section.

School Governance Service Helpline: 028 9047 0255

Email: [email protected]

For more information see our School Governance section. 

For more information see our School Finance section.

Email: [email protected] & [email protected]

For more information see our Shared Education & Sectoral Support section.

Telephone: 028 9031 7777

From here you can:

• Speak to the Statutory Assessment & Review Service with a specific query about a child - option 1.
• Request general advice about Special Educational Needs from the SEN Advice and Information Service - option 2.
• Speak to our SEN Support Services - option 3.

The helpdesk is open Monday to Friday, 9am to 4.30pm.

For more information see our Special Educational Needs section.

Tel: 028 9031 7777 and select option 3.

Email: [email protected]

For more information see our SEN Early Years section. 

Email:
For general enquiries email: [email protected] 
For professional learning and development enquiries email: [email protected] 

For more information on the Specialist Setting Support section.

Tel: 028 9031 7777 and select option 3.

Email: [email protected]

For more information see our Sensory Service section.

Further Education Grants Office [email protected]

Armagh Office [email protected]

Ballymena Office [email protected]

Belfast Office [email protected]

Dundonald Office [email protected]

Omagh Office [email protected]
 

For general enquiries please contact the Student Loans Company undergraduate helpline on 0300 1000 077.

Tel : 028 9047 0155

For more information see our Student Finance section.

Tel: 028 9031 7777 (Choose Option 1, then Option 6).

Email: [email protected] 

For more information see our Transitions Service section.

Email: [email protected]

For more information see our Youth Service section.