A-Z Service Directory

The Education Psychology Service team can be contacted for advice, information and assistance to help assist with the development of children and young people.

Monday to Friday, 9am – 4.30pm.

Tel: 028 9031 7777 and select option 3.

Education Welfare Service

EWS - Contact Details

Elective Home Education

Tel: 028 9031 7428

Email: ehe@eani.org.uk

For more information see our Elective Home Education section.

Environmental and Fire Risk Compliance Service

Telephone: 028 9047 5899

Email: EAEnvironmentalCompliance@eani.org.uk

For more information please visit Environmental and Fire Risk Compliance section.

Equality Service

Tel: 028 9047 0555

Email: equality.unit@eani.org.uk

For more information see our Equality section.

Finance – Accounts Payable

Telephone Number: 028 9047 0288

accounts@eani.org.uk - Supplier Helpdesk

SupplierMaintenance@eani.org.uk – Supplier Maintenance Team

invoices.armagh@eani.org.uk -Armagh Office’s Invoice queries

invoices.ballymena@eani.org.uk -Ballymena Office’s Invoice queries

invoices.belfast@eani.org.uk -Belfast Office’s Invoice queries

invoices.dundonald@eani.org.uk -Dundonald Office’s Invoice queries

invoices.omagh@eani.org.uk -Omagh Office’s Invoice queries

EA_TravelandExpensesNonTeaching@eani.org.uk – Non-teaching staff mileage, subsistence & expenses queries

EA_TravelandExpensesTeaching@eani.org.uk – Teaching staff mileage, subsistence and expenses queries

For more information see our EA Staff Hub section.

Finance – Accounts Receivable

Telephone :

Armagh 028 9047 0266
Ballymena 028 9047 5076
Belfast 028 9047 0545
Dundonald 028 9047 0327
Omagh 028 9047 5019

income@eani.org.uk

Credit Control 028 9047 0222

Email: income@eani.org.uk

Free School Meals & Uniforms

Telephone: 028 9047 0233

Email: mealsanduniform@eani.org.uk

For more information see our Free School Meals and Uniform Grant section.

Further Education Grants

Tel: 028 9047 0155 and select option 2.

Email: fegrants@eani.org.uk

For more information see our Further Education Grants section.

Getting Ready to Learn

Tel: 028 9031 7777 and select option 2.

Email: grtl@eani.org.uk

For more information see our Getting Ready to Learn website.

Grounds Maintenance

Telephone: 028 9047 5222

Email: groundsmaintenance@eani.org.uk

For more information see our Facilities Support Service section.

Health, Safety and Emergency Planning Service

Telephone: 028 9047 5888

Email: EASafetyTeam@eani.org.uk

For more information see our Health, Safety and Emergency Planning section.

Human Resources (HR) - EAaskHR Helpdesk

If you have any queries in relation to an employment issue, you can access information and contact HR easily as follows:

HR Online webpages to access information on a wide range of employment issues.
EAaskHR Helpdesk Query Form for non-urgent enquiries.
EAaskHR’ Helpdesk on 028 9047 0555.

The helpdesk is open Monday to Thursday 08.30am to 5pm and Friday 08.30am to 4.30pm. Select:
- Option1: for the Northern Ireland Substitute Teacher Register (NISTR) (Monday – Friday 9am – 5pm)
- Option2: Access NI. Please note if you are calling to make a payment for an Access NI application, please do this via the Payment for Enhanced Disclosure Check webpage.
- Option 3: EAaskHR Helpdesk

Home to School Transport

Tel : 028 9598 5959

Transport Locality East transport.localityeast@eani.org.uk

Transport Locality North transport.localitynorth@eani.org.uk

Transport Locality Southwest transport.localitysouthwest@eani.org.uk

For more information visit our Home to School Transport section.

Information Governance

Telephone: 028 9047 5011

Email: infogov@eani.org.uk

For more information visit our Data Protection Guidance and Freedom of Information School Guidance section.

Intercultural Education Service (IES)

IES Helpdesk: 028 9448 2210

Email: ies@eani.org.uk

For more information see our Intercultural Education section.

Library Service

Library Service Contact Details

Maintenance

Buildings, Mechanical and Electrical Maintenance - Helpdesk Contact Details (Office Hours): 028 9598 6111

EA Emergency Maintenance Contact Number (Out of Hours): 028 3751 2345

For more information visit our Maintenance section.

Medical Needs

Monday to Friday, 9am – 4.30pm.

Tel: 028 9031 7777 and select option 2.

Email: eamedicalneedssupport@eani.org.uk

Northern Ireland Supply Teacher Register (NISTR)

Monday – Friday 9am – 5pm

Telephone: 028 9047 0555 (Option 1).

Email: nistr@eani.org.uk

Please ensure you provide the following information when submitting a query via email:

Name, User type (School User/ Supply Teacher), Phone Number, Details of your query

For more information visit our NISTR section.

Nurture Advisory and Support Service

Email: nurtureservice@eani.org.uk

For more information see our Nurture Programmes and Support section.

Organisational Development and Learning Team

Telephone: 028 9047 0555

Email: Organisationaldevelopment@eani.org.uk

For more information see our Career Development / Organisational Development & Learning section.

Outdoor Learning

Tel: 028 9056 6506

Email: outdoorlearning@eani.org.uk

For more information see our Outdoor Learning section.

Payroll

EA One

Tel : 028 9047 0277

Email: EAOneHelpdesk@eani.org.uk

For more information see our EA One section.

Pre-School Standardisation Programme

Telephone: 028 9031 7670

Email: psp@eani.org.uk

Primary Children Looked After Advisory Service

Tel: 028 7051 1086

Email: primarychildrenlookedafter@eani.org.uk

For more information see our Primary Children Looked After Advisory Service section.

Procurement

Tel: 028 9047 5010

Email: procurement@eani.org.uk

For more information see our Procurement section.

Quality, Energy and Sustainability (QES) Service

Telephone: 028 9047 5877

Email: QESTeam@eani.org.uk

For more information please visit our Quality, Energy and Sustainability (QES) section.

Quality, Safety, Health and Environment (QSHE) Service

Quality, Safety, Health and Environment (QSHE) Service is responsible for the following services:

Environmental and Fire Risk Compliance Service

Telephone: 028 9047 5899

Email: EAEnvironmentalCompliance@eani.org.uk

Health, Safety and Emergency Planning Service

Telephone: 028 9047 5888

Email: EASafetyTeam@eani.org.uk

Quality, Energy and Sustainability (QES) Service

Telephone: 028 9047 5877

Email: QESTeam@eani.org.uk

Head of QSHE Office

Telephone: 028 9047 5277

For more information please visit our Quality, Safety, Health and Environment section.

School Governors

School Governance Service Helpline: 028 9047 0255

Email: govsupport@eani.org.uk

For more information see our School Governance section.

Schools Operations and Finance Service

For more information see our School Finance section.

Shared Education & Sectoral Support Service

Email: sharededucation@eani.org.uk & sectoralsupport@eani.org.uk

For more information see our Shared Education & Sectoral Support section.

Special Educational Needs (SEN)

Telephone: 028 9031 7777

From here you can:

Speak to the Statutory Assessment and Review Service if you have a query about a child or young person who is undergoing statutory assessment or already has a statement of Special Educational Needs - Option 1.
Speak to an operator who will resolve your SEND related query or transfer you to a specialist for further assistance - Option 2.
Speak to the Educational Psychology Service – Option 3.

The helpdesk is open Monday to Friday, 9am to 4.30pm.

For more information see our Special Educational Needs section.

SEN Specialist Setting Support Team

Tel: 028 9047 5855

Email:
For general enquiries email: info.senssst@eani.org.uk
For professional learning and development enquiries email: SSSTTraining@eani.org.uk

For more information on the Specialist Setting Support section.

Sensory Service

Tel: 028 9031 7777 and select option 2.

Email: sensoryservice@eani.org.uk

For more information see our Sensory Service section.

Student Finance

Further Education Grants Office fegrants@eani.org.uk