Transport Contact Details

Find out how to contact transport.

Contact Details

Transport Helpline 028 9598 5959

Monday to Friday 9.00am to 4.30pm

Please note that calls to  the above number will be recorded for monitoring and training purposes.

 

Council

Email

Helpline

Address

Locality East

  • Ards & North Down Borough Council
  • Belfast City Council
  • Lisburn & Castlereagh City Council
  • Newry Mourne and Down District Council

transport.localityeast@eani.org.uk

028 9598 5959

Option 1

Dundonald Office

Grahamsbridge Road
Dundonald, BT16 2HS

Locality North
  • Antrim & Newtownabbey Borough Council
  • Causeway Coast and Glens Borough Council
  • Derry City & Strabane District Council
  • Mid & East Antrim Borough Council

transport.localitynorth@eani.org.uk

028 9598 5959

Option 2

Ballymena Office

Ballee Centre, Ballee Road West
Ballymena, BT42 2HS

Locality Southwest
  • Armagh City, Banbridge and Craigavon Borough Council
  • Fermanagh & Omagh District Council
  • Mid Ulster District Council

transport.localitysouthwest@eani.org.uk

028 9598 5959

Option 3

Omagh Transport Office

28 Farmhill Road
Omagh, BT79 0PY

Transport Query Form

Translink Contact Details

If you use a school service operated by Translink you can contact their Contact Centre or visit their website for more information on services and fares.

Parental Payment Contact Details

If you are in receipt of a Parental Payment and you have a query, you can contact via email at Transport.ParentalPayment@eani.org.uk

Transport Appeals Contact Details

If you have formally appealed a transport application outcome and you have a query on your appeal, you can contact via email at Transport-Appeals@eani.org.uk 

Last updated: 10/04/2026