1. Receipt of allegations
    1. Members of the public should in the first instance raise concerns through EA’s Complaints Handling Policy and Procedure
    2. Staff should in the first instance raise concerns through their line management structure and/or named contacts contained within the policy
    3. All potential whistleblowing allegations should be directed initially to the HCG*
  2. Decision on whether allegation(s) is whistleblowing
    1. HCG*
  3. Seeking clarity / additional information
    1. HCG* in consultation with Operational Management as appropriate
  4. When it is considered to be a whistleblowing allegation / Who should conduct the investigation?
    1. Anonymised details registered on a database by HCG*
    2. Full details registered on monitoring database by HCG*
    3. Case allocated by HCG* to most appropriate person to investigate
  5. Conducting the investigation / Notifying the outcome
    1. Investigation Officer allocated by the HCG*
    2. Outcome notified to whistleblower, where possible, by HCG*
  6. Investigation Reports
    1. Held by the Corporate Governance Service in line with the EA Interim Combined Legacy Retention and Disposal Schedule
  7. Monitoring and Reporting Progress
    1. Monthly by Directorate Management Teams for outstanding cases
    2. Five times/year to CLT / GRAC in statistical trend data only

HCG* Head of Corporate Governance, or Senior Member of the Corporate Governance Team